Cancellation Policy

Columbus Tire Cancellation Policy

At Columbus Tire, we understand that schedules can change. We aim to provide flexible and reliable service for all customers.

Appointment Cancellations

Customers are requested to provide at least 2 hours’ notice for appointment cancellations or rescheduling whenever possible.

Emergency Service Calls

Emergency roadside tyre service requests may be subject to service fees once a technician has been dispatched to the location.

Missed Appointments

If our technician arrives at the provided location and the customer is unavailable or unreachable, a service/travel fee may apply.

Weather & Safety Conditions

Columbus Tire reserves the right to delay, reschedule, or cancel appointments due to:

Severe weather conditions
Unsafe road conditions
Equipment issues
Situations affecting technician safety

Refunds

Refund eligibility depends on the type of service performed and the circumstances surrounding the cancellation. Completed services are generally non-refundable unless approved by management.

Contact Us

To cancel or reschedule an appointment, please contact: